These Community Guidelines outline the acceptable conduct standards when using Lunna services. All users are required to adhere to these guidelines to maintain a safe, respectful, and productive environment for our community. Violation of these guidelines may result in temporary or permanent suspension from Lunna services.
Discord Platform Compliance
Users must comply with Discord's Terms of Service and Community Guidelines at all times.
Violations of Discord's policies while using Lunna services will not be tolerated.
Content Restrictions
Use of NSFW (Not Safe For Work) content in any Lunna functions, commands, or services is strictly prohibited.
Exchange of Lunna coins for products or services of an inappropriate nature is not permitted.
System Integrity
Attempting to circumvent restrictions, limitations, or security measures implemented by Lunna is prohibited.
Creating multiple accounts to obtain daily rewards or engaging in similar behavior to gain unfair advantages is not permitted.
Any attempts to attack, disrupt, or compromise Lunna services will result in immediate and permanent suspension.
Commercial Activities
The following commercial activities are strictly prohibited:
The sale, rental, or exchange of virtual currency ("Lunna coins") for real currency or items of monetary value.
Advertising, soliciting, or engaging in transactions involving Lunna virtual goods for real-world value items including, but not limited to: Discord Nitro subscriptions, account credentials, gift cards, real currency, in-game currencies, software scripts, or any other items with real monetary value.
Users who become aware of such prohibited commercial activities are required to report them to Lunna staff.
Enforcement Evasion
Attempts to evade enforcement actions, including creating new accounts after being banned, will result in permanent suspension without possibility of appeal.
Assisting or concealing users who are attempting to evade enforcement actions is prohibited and may result in suspension of your account.
Intellectual Property
While drawing inspiration from Lunna is acceptable, direct plagiarism or duplication of Lunna's features, design, or content is prohibited.
Refund Policy
Users must contact Lunna support before initiating any refund processes through payment providers.
Unauthorized chargebacks or payment disputes may result in account suspension.
Prize and Reward Disclaimers
Lunna's administration is not responsible for prizes, rewards, or giveaways offered by third parties using Lunna services.
Users are advised to exercise caution and sound judgment regarding offers that seem suspicious.
Despite this disclaimer, Lunna administration reserves the right to intervene in cases of widespread fraudulent activity.
Impersonation and Misinformation
Impersonating Lunna or any member of the Lunna staff is strictly prohibited.
Spreading false information about Lunna, its services, or staff is forbidden.
Using Lunna's name, likeness, or artwork in a manner that suggests official affiliation is not permitted.
Respectful Conduct
Offensive, abusive, or sexualized language or behavior directed at Lunna or its representation is prohibited.
Gratuitous criticism disguised as feedback that contains abusive language will not be tolerated.
Public displays of such behavior, when reported, will result in enforcement actions.
User Interactions
Attempts to deceive, threaten, or harm other Lunna users within the community are prohibited.
Appeals Process
Inquiries regarding enforcement actions must be submitted through the official ban appeal form.
Contacting Lunna staff members regarding enforcement actions through unofficial channels is prohibited and may extend suspension periods.
Harassment of Lunna staff regarding enforcement actions against other users may result in your account being suspended.
Account Responsibility
Users are solely responsible for all activities that occur under their account credentials.
Lunna administration is not responsible for accounts that have been shared, sold, compromised, or accessed by unauthorized parties.
Users who allow others to access their accounts remain liable for any violations committed through their account.
Acknowledgment
By using Lunna services, you acknowledge that you have read, understood, and agree to abide by these Community Guidelines.
Modifications
Lunna reserves the right to modify these guidelines at any time. Continued use of Lunna services following any modifications constitutes acceptance of the updated guidelines.
Contact Us
For questions regarding these guidelines, please contact us through: